PLEASE NOTE: ALL SALES ARE FINAL - EACH ITEM HAS BEEN MADE TO ORDER. PLEASE REVIEW ALL ITEM SPECS BEFORE PURCHASING. BHG IS NOT RESPONSIBLE AFTER PACKAGES HAVE BEEN MARKED SHIPPED/DELIVERED BY POSTAL CARRIERS.

RETURN POLICY:

I hope that you love all your purchases from By His Grace! Because my items are all made to order, I do not accept returns and exchanges at this time. Please review each item and their description before purchasing, including sizing and size guides. Items that “do not fit” upon receiving are not eligible for return. If you would like to contact me about these guidelines, please submit a contact form.

DAMAGED ITEMS:

Damaged items must be reported within 48 hours upon delivery of your order. Please contact me at info@shopbyhisgrace.com and forward photos of any perceived damage.

Color variation of merchandise due to computer monitor resolutions, lighting and photo effects do not qualify as damaged.

LOST PACKAGES:

BHG is NOT responsible for packages after the postal carrier has marked your order as shipped. Customer assumes full responsibility after packages leave my care, this is marketplace standard. BHG is NOT responsible for lost or stolen packages once they leave my office.